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7 Essential Features to Look for in a Desk Booking System

A desk booking system is crucial for organizations embracing hybrid work. It allows employees to easily reserve workspaces that suit their needs, driving collaboration and productivity. Learn about the 7 must-have features to look for when choosing the best desk booking solution for your business.

7 Essential Features to Look for in a Desk Booking System

In today's world of hybrid working, offering a desk booking system that employees can use easily and learn to love is important. A desk booking system is a flexible tool that allows employees to reserve different types of workspaces in the office, such as standing desks or dual monitor desks, as and when they need it.

employees using desk booking app in office

Choosing the right desk booking system for your business will depend on what flexible seating model your organization has chosen to go with. There are two types of models your desk booking system can support:

  • Hot desking: A short-term, on-demand way of reserving a desk on the day.
  • Office hoteling: Longer-term reservations for employees to book a desk for a set period of time.

A desk booking system supports a hybrid workplace. As people come and go on flexible work schedules, there's no guaranteed capacity for your office to support. A desk booking system enables you to provide enough desks to your people as they come and go to the workplace–hassle free.

Why You Need a Desk Booking System

A desk booking system works for organizations of all shapes and sizes. It should provide peace of mind for your employees as they come on-site. After all, the last thing you want is for folks to feel uncertain about whether they've got the right spot for them to be productive on-site. Otherwise they could have just stayed at home.

A desk booking system can help:

  • Give you insight into how your workplace is used.
  • Reduce real estate costs by eliminating wasted space.
  • Support collaboration and employee experience.
  • Drive productivity.
  • Promote a safe workplace.
office workers collaborating at shared desk

7 Essential Features to Look for in a Great Desk Booking System

Understanding the benefits of a desk booking system will help you know whether it's the right choice for your business. The next step is understanding what makes a great desk booking system. Here are 7 essential features you should look for when choosing the best desk booking system for your business:

1. Mobile App

Booking your desk should be pain-free. And what's easier than using your phone to reserve your desk? With a mobile desk reservation app, your employees can quickly use their phones to search for available desks and book one, all in less than 30 seconds.

2. Desk Amenities

Having different desk amenities in your office allows employees to filter, find, and book the perfect desk they need for the day. This includes different tools and setups, such as dual monitors, standing desks, and ergonomic chairs.

Remember, folks work in different ways and therefore have different needs in the office. It's important to cater for everyone if you want to have a thriving workplace.

3. Neighborhoods

If you want your desk booking system to encourage team building, then consider neighborhoods as a key feature. Neighborhoods are designated areas for specific teams or functions to collaborate together while in the workplace. This can help drive productivity and enjoyment as folks get to sit near teammates and collaborate together.

4. Auto Release

When you choose a desk booking system, look for a built-in feature that can respond to no-shows. That means setting a grace period and auto-releasing the desk when the user hasn't checked in so someone else can book it. That way, people looking to come on-site have an accurate view of who is in and how many desks are available.

5. Workplace Maps

With a desk booking app that displays a map of all available desks for the day, your employees can easily find a new desk that suits their needs—directly from the map. They also won't have to fight over spaces they want to work from (bonus).

Having an interactive workplace map provides a real-time view, including historical data, about the layout and use of your workplace. It'll also help with collaboration, teams, and new hires who are still figuring out who's who.

interactive office map on desk booking app

6. Ease of Use

Make sure your desk booking system is easy to use. Implementing technology can be annoying at the best of times, especially training people across hybrid and remote settings. Ensure your desk booking system is easy to use and people can work it out.

7. Integrations

Your desk booking system needs to seamlessly integrate with the rest of your technology. If it doesn't, it becomes clunky, unreliable, and a pain to use. Choose a desk booking solution that has the right integrations available with the rest of your technology. Common pairings include Microsoft Teams, Google, Okta, and Slack.

With the right integrations, employees can book their desk easily, get prompts of their reservation, get lunch connected with their desk, and more.

desk booking system integrated with office technology

How to Use a Desk Booking System in Your Office

Now you know what a desk booking system is and the key features you should look out for when choosing the best one. But how does a desk booking solution actually work? Here's a step-by-step on how it works in practice:

  1. Designate which desks are available. Determine which desks are available to book, permanently assigned, or unavailable. Assign amenities to desks so employees can find and book their perfect desk for the day.

  2. Employees book a desk. Using a mobile app, employees book a desk for the day or in advance right from their phone (or laptop if they keep it old-school). They can choose where they sit, depending on what they need to get done and who they need to work with during the day.

  3. Automatically sit teammates near each other. If neighborhoods are a key feature that will work well for your organization, then automatically seating teammates together can be a great way to drive collaboration.

  4. Get smart about your space. Use data to get an accurate view of who and how many people plan to work on-site each day. That way, you can right-size your layout to support your team and minimize wasted space.

When folks know they have a workstation reserved that will provide the optimal environment they need to be productive and happy in the workplace, they are far likelier to choose to be on-site. The right desk booking system can help you create a successful hybrid workplace that your employees learn to love.


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